How will you ship my order? Most orders are shipped via USPS Priority Mail with Signature Confirmation. Shipping time varies from 2-5 days, depending on which part of the country you are in. Express mail shipping time is the next day to most destinations. How much will shipping cost? Shipping on all USPS Priority Mail with Signature Confirmation orders is $7.00. Express Mail is $15.00. How long will it take to get my order? Most orders are shipped 1-3 business days after the order is placed. You should receive your order within 1-2 weeks. Most orders are received in approximately 1 week. What if I need my order sooner? Before you place the order, e-mail us and let us know what item you would like, and when you need to receive it. We will do our best to accommodate you. Can I return my order if I don’t like it? You can return your order for a refund (not including shipping costs). Items must be returned in their original condition. Items that show signs of wear cannot be returned. How do I return my order? You can mail your order back to: Caracol, PO Box 50771, Henderson, NV 89016. Include a copy of the receipt (or the original) or a note indicating either your name or your order number. We will credit your account as soon as we receive the package. Also, please let us know the reason for your return. Can I send my order as a gift? Yes. When you check out, you will have the option to send your order as a gift, and include a gift note. | Continue Shopping | Contact Us! | Home © CARACOL - Unique Sterling Silver, 2006